TERMS & CONDITIONS

 

 

 

RESERVATIONS
All orders and correspondences should be addressed to :
BIWA Tours & Travel
Jl. Akasia IV / 5 Denpasar 80235, Bali – Indonesia
Phone: 62- 361- 242412 (Hunting)
Facsimile: 62 361 246928 or
E-mail:  reservation@biwatour.com or sales@biwatour.com
 
 
PAYMENTS METHOD

For any reservation, full payment should be made in advance, prior to arrival. For Low Season period at least 7 (seven) days prior to arrival, 14 (fourteen) days for High Season period and 30 (thirty) days for Peak Season period.
For credit card payment, we request copy both side of your Credit Cards, Copy Passport Photo Page, and must fill our Credit Card Authorization Form. Those paper works must send by fax to: +62-361-246928 or email to: accounting@biwatour.com

 
 
Bank transfer only for payment amount of USD2000 or more.
Our a/c no:

1. Payment by US Dollar
    SUDANA I NYOMAN
    Bank International Indonesia
    Branch Udayana – Denpasar
    Acc. No: 2-019-821636
    Swift code: IBBKIDJA
 
2. Payment by Indonesian Rupiah
    PT. BALI INTARAN WAHANA
    Lippo KK - Sanur
    Acc. No: 349 - 30000 - 671
 
 
PLEASE NOTE:  All of our quotation base on US dollar. However, for credit card payment, we have to convert to Indonesian Rupiah currency since Card Center in Indonesia could be charged in local currency only. We would give the best rate for you. However, we do not responsible for any currency gap that sometimes occur caused by different exchange rates from credit card issuer.
 
 
CANCELLATION FEE

Cancellation fee charged by hotel, provider or supplier with whom the reservation, agreement or deal had been made. If such condition happened these amount will be charge to the clients. For hotel and villa usually one night cancellation fee will be charged, if there is a cancellation within 3 Days prior to arrival in a Low Season Period and 14 Days in a High Season Period and 30 Days in Peak Season Period. Non refundable for 'NO SHOW' cases. For other type of reservation such as Spa packages, transport packages, tours packages the terms might be vary, but we would mention it within our agreement or invoice.
 
 
Management
PT. Bali Intaran Wahana (BIWA) Tour.